Supporting the Supporters

At Michigan Instruments, our Lung Simulators and Automated CPR devices have been used by thousands of health care professionals worldwide and are considered some of the top respiratory care and automated CPR devices on the market. However, what truly sets Michigan Instruments apart from others in the industry is our dedication to our customer’s satisfaction. Whether you need tech support, calibration assistance or need to replace a part, our staff is always happy and available to address your needs.

Over the past year we have produced and delivered countless lung simulator devices to those developing ventilators and other respiratory equipment to support medical professionals treating those battling the Coronavirus. We’ve ramped up production, added staff, and worked with organizations including NASA, Ford Motor Company, and Cornell University, (just to name a few), to support their ventilator production and research and development.

As the world continues to fight the ongoing Pandemic, we’re committed to supporting those on the front lines and behind the scenes in R&D. Here are just a few ways Michigan Instruments supports you (our customers) so that you can support your patients.

Tech Support

If you run into a problem or have a question about how to operate one of our devices, we offer technical support whenever you need it. You can reach out to us through this form on our website and one of our staff members will quickly and personally respond to your inquiry.

Service and Calibration

To ensure high-quality performance and accurate data, it is important to make sure your device is calibrated correctly. That is why we offer a calibration service for our devices to our customers. Fill out this form on our website to request a calibration of your test lung simulator and you will receive detailed instructions on the process and shipment.

Replacement Parts & Accessories

While Michigan Instrument’s devices are inspected, reviewed, and serviced by the same workforce that initially assembled them, we understand that sometimes parts need to be replaced. Because of this, we offer a variety of lung simulators replacement parts, and CPR device parts. Contact us with your information, the products that you are interested in, quantity, and other important details and we will respond quickly with an estimated quote for you.

Product Development

Feedback and product improvements are top of mind. We listen to those who use our devices about suggestions and recommendations for ongoing product development and improvements. If you have a product improvement suggestion, let us know.

Want to learn more about our customer service or are you interested in receiving more information for our Lung Simulator or CPR devices? Contact us today!